Return & Refund Policy

Last updated: November 1, 2026

At STYLINGWAY, we want you to love your purchase. If something isn’t right, please contact us and we’ll do our best to help.

1. Eligible Returns

For eligible items shipped to customers in the United States, return requests must be submitted within 7 days of delivery.

To qualify for a return, items must:

• Be unworn, unused, and unwashed

• Have all original tags attached

• Be returned in their original packaging, where applicable

• Be in their original condition

Some products may be final sale or otherwise ineligible for return. Please check the product listing before placing your order.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number

• A brief description of the issue

• Clear photos of the item and its packaging, if applicable

We’ll review the issue and, where appropriate, arrange a replacement or refund.

3. How to Request a Return

To request a return, email us at [YOUR CUSTOMER SUPPORT EMAIL] with:

1. Your order number

2. The item you wish to return

3. The reason for the return

4. Photos, if the item is damaged, defective, or incorrect

Please wait for return instructions before sending any item back. Returns sent without prior authorization may not be accepted.

4. Return Shipping

For returns due to a change of mind, incorrect size selection, or other customer-related reasons, the customer is responsible for return shipping costs.

If the item is damaged, defective, incorrect, or the return is caused by our or our supplier’s error, we’ll review the case and provide appropriate assistance.

Original shipping charges are generally non-refundable unless otherwise required by applicable law or the return is due to an error on our side.

5. Refunds

Once the returned item is received and inspected, we’ll notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your payment provider.

6. Exchanges

We do not guarantee direct exchanges. If you need a different size or item, please contact us. Depending on availability and eligibility, you may need to return the original item and place a new order.

7. Non-Returnable Items

Items marked Final Sale, items that have been worn, washed, damaged after delivery, or returned without original tags may not be eligible for return, except where required by applicable law.

8. Late or Missing Refunds

If you haven’t received your refund after the stated processing period:

1. Check your bank or payment account again.

2. Contact your payment provider, as processing times may vary.

3. If you still need help, contact us at [YOUR CUSTOMER SUPPORT EMAIL].

9. Contact Us

For questions about returns or refunds, contact:

STYLINGWAY Customer Support
Email: [YOUR CUSTOMER SUPPORT EMAIL]

We’re here to help.